DIRECTOR OF CLIENT SERVICES
Chanda received her BS in Criminal Justice from Old Dominion University and her MA in Criminal Justice from East Tennessee State University. She is certified as a PREA Advocate, SART Advocate, and has completed the SOAR Works Adult Curriculum. She is also a volunteer case manager for A Safe Harbor Home in Kingsport Tennessee.
Chief executive officer
Kyelee started as a volunteer at PFSC and spent time as a suicide hotline volunteer. She became Director of Marketing and Volunteer Initiatives, promoting the center's work in the community and organizing events, before being named CEO in July 2021.
Director of community education
Lubna graduated from Florida International University and has recently joined our team as Community Education Director. Her philosophy for successful community education is to create an environment that allows for supervised exploration. Lubna aims to raise awareness through developing educational programs such as workshops, lectures, webinars, and more about topics such as gender, sexuality, mental health, suicide prevention, diversity, equity, victim's rights, trauma, oppression, and survivor empowerment.
Client support specialist
Renee has spent the majority of her adult life in volunteer service to victims of crime, abuse, homelessness, hunger, and neglect. Before working in a nonprofit agency, she volunteered for a year answering the National Suicide Hotline, The RAINN Hotline, the National Veterans Hotline and the local hotline. Renee is a trained PREA Advocate, a trained suicide interventionist, and a SART Advocate. She is a trained instructor and Facilitator with the Living Free program in Bristol Virginia and she is a volunteer for CASA 4 Kids, Inc.
program associate, just checking
James started as a Just Checking Program Volunteer at the center in 2013. He has received Mental Health First Aid training, Safe Talk training, and suicide intervention training .He is currently enrolled at Virginia Highlands Community College studying to be a Certified Substance Abuse Counselor.
SOCIAL MEDIA AND MARKETING COORDINATOR
Claire is currently in school at East Tennessee State University pursuing a degree in English and Art. She has worked in the community and on campus doing political organizing, and mutual aid work with YDSA at ETSU and Tri-Cities Mutual Aid Network. Since May, Claire has worked here at PFSC running our social media, website, and various other tasks.